Community Service Program


At United Minds, we understanding that treating and preventing mental health issues requires more than counselling. We know that by combining individual support with practical support like financial and material aid, access to food bank items/hampers and access to affordable or free counselling at times of financial stress can help contribute to change.  That's why the work we do goes beyond the therapy room. 

Financial & Material Aid

We offer a unique financial and material aid service.  This support is often informed by the work we are doing in therapy.  Some examples of how we have extended support beyond the therapy room to help maintain a positive mental health:

*Tom had been using our service for support with depression and anxiety.  Recent uncontrollable events lead to severe financial hardship so when his car broke down, he could not afford the repairs.  Without access to a vehicle, Tom would not be able to get to work which would lead to further financial stress. United Minds helped fund partial repairs to his vehicle to keep Tom on the road. To keep him in the workplace and prevent further stress at an already difficult time. 

*Sally was seeing a psychologist with our service for support coping with chronic pain.  Sally was unable to maintain regular physical therapy sessions due to limited finances and this was having a negative impact on Sally's ability to use psychological strategies to help her manage and cope with her chronic pain. United Minds funded physiotherapy sessions to help Sally knock down this barrier to positive change.

Food bank

United Minds has a food bank onsite at our headoffice. This support is extended beyond registered CSP users and is available for anyone in the community to benefit from when times get tough.  We offer individual items and in some cases, can prepare food hampers to help families in need.  

If you need support with food bank items, our CSP coordinator Tracey may be able to help. Tracey can be contacted on 8692-9949.

Bulk billed, Concession and Pro-bono Psychological Support


We know that for some, the gap between the Medicare Rebate and our low fees can be difficult to commit to.  We appreciate that for those on a concession card and with extenuating circumstances, this can mean the difference between getting and and suffering in silence. This is why here at United Minds we offer a limited number of bulk billed placed for people who need it.  To check eligibility please contact our intake team on 8692-9949


Our concession rate is available for those who have eligible concession cards.  This rate halves the out of pocket gap amount that would be incurred for our full fee paying clients.  To check eligibility and chat about our concession rates, please call our intake team on 8692-9949


In rare instances, we may offer our bulk billed clients who have exhausted all their Medicare rebatable sessions free sessions to help them continue with our service and their therapy.  We know that the limited number of rebatable sessions can sometimes be a barrier to long term change so if eligible, we may continue to see you, despite having no more bulk billed sessions available with Medicare. If suitable, we may also offer access to our free counselling service with our graduate students.  Chat to our admin and intake team today to learn more about this service 8692-9949

Remote and Rural Bulk Billed Psychology

United Minds Community Services has a dedicated service for people in remote or rural regions. To be eligible for this bulk billed service under Medicare, you will need to reside in an approved region. To find out if you are eligible for this service, please visit

Click MODIFIED MONASH MODEL Enter your address and click search.  If you are in a region MM 4 or above you may be eligible for this service.

Op Shop

Yes, you read that correctly. United Minds has an onsite 'garage sale' set up at our head office. We are currently seeking a premises to house our opportunity shop.

In the mean time, you can chat with our CSP coordinator Tracey on 8692-9949 if you would like to visit our garage sale or if you would like to donate items to this worthy course.  All proceed go back into the charity to help fund our mission. We are always looking for volunteers so if you would like to help with our Op Shop please touch base.