Covid-19 Announcements

Office hygiene practices & Availability of Telehealth Sessions

A message from the Managing Director Melissa Duckmanton.

We appreciate this is a very anxious time for many of you with concerns about becoming ill and about how you will continue your day to day activities in a safe way. It is a period of uncertainty and adjustment for individuals, families, businesses and essential services.

We are writing to inform you about the things we are doing to minimise the spread and to inform you about our alternative methods of support using our secure telehealth platform should you be unable to attend a face to face session.

Here at United Minds Community Services we would like to reassure you that we are doing all we can to minimise the spread of the Covid-19 at our offices.  This is what we are doing:

All staff are regularly washing hands during their day

All work surfaces are being wiped down regularly

All offices are being sprayed with disinfectant regularly

All toys in our waiting room have been put away

All clients will be asked to use hand sanitiser upon entering our office

If you are unwell you are asked not to attend the office. The same applies to all staff at United Minds.

If you have been overseas within the last 14 days, you are asked not to attend the office. The same applies to all staff at United Minds

The work we do is important so its business as usual despite some limitations with our face-to-face work. We are encouraging those who are not able to attend the office to use our secure telehealth platform to have their session. This will enable the psychologist to do their session with you via video call using your smartphone, ipad or computer, or over the phone. To opt in for a telehealth session contact our admin team on 8692-9924 or via email You can also reply to your auto reminder and type in TELEHEALTH YES. Please be patient as the lines are busy.  To attend your telehealth session go to

We want to thank you for your support and reassure you that we are doing our best to continue to support you during this time. 


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