Client Information Page

Your privacy is important to us.  You can find out more about what information we store and how we store this information by clicking the link below.

In order to ensure we keep our charity operational and to ensure our service supports those in need, we need to have a strict cancellation policy. Further information about this policy can be found by clicking the link below.

For information on our complaints protocol and to make a complaint, please visit our complaints page by clicking the link below.


Staying Safe and Getting Immediate Support

Unfortunately, United Minds Community Services do not have the resources available to provide crisis support or immed afety of someone else, or in need immediate support. 


If you need immediate help or your life is in danger call 000.


If you are in crisis or having difficulty coping contact the services below. They are all available 24 hours a day, 7 days a week:

Suicide Call Back Service

Ph: 1300 659 467


Ph: 1300 22 46 36


Ph: 13 11 14

Or click here to access Lifeline’s online crisis support chat. Available 7pm-midnight, 7 days a week.

1800 RESPECT (Support for people impacted by sexual assault, domestic or family violence and abuse)

Ph: 1800 737 732


If you’re in a crisis or having difficulty coping during business hours call a GP to arrange an appointment for that day.


If there is a friend or family member who you could contact for help and support, get in touch with them.

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