National Telehealth Service 

Our video call service allows you to see a psychologist or counsellor using your smart phone, iPad, computer or laptop from anywhere in Australia. 

Telehealth is giving people all over Australia the ability to access psychological support, regardless of their location.  We use healthdirect's secure video conferencing platform to offer support to anyone, anywhere.  


Telehealth Services

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Remote & Rural Regions

United Minds Community Services has a dedicated service for people in remote or rural regions. To be eligible for this bulk billed service under Medicare, you will need to reside in an approved region. To find out if you are eligible for this service, please visit

Click MODIFIED MONASH MODEL Enter your address and click search.  If you are in a region MM 4 or above you may be eligible for this service.


In response to Covid-19, United Minds Community Services is using our existing telehealth platform to support existing office based clients and students from our on-site school service through video call and phone calls. This service is available for client seeking financial support through Medicare, TAC, Workcover and NDIS. This initiative is a part of our Pandemic Management Plan, in which we are currently a CODE ORANGE.  More information about our response to Covid-19 can be found on our Covid-19 announcement page.

Covid 19

Welcome to our virtual office

If you are here for your session with your counsellor, psychologist or mental health social worker, please use the links below.  Once in, you will enter our virtual waiting room.


Technical Info...

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