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We take all complaints and feedback very seriously.  If you would like to make a complaint you can submit a complaint by:

·         phoning us on 8692-9949

·         sending a complaint in writing to PO Box 7 Doreen, 3754

·         submitting a complaint using the online form below

·         in person at our head office 605 Yan Yean Road Yarrambat 3091


(please note, our other offices are not manned and are rooms used through council owned facilities)


You can submit your complaint anonymously if you wish.

You will find further info on our complaints procedure below

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