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We take all complaints and feedback very seriously.  If you would like to make a complaint you can submit a complaint by:

·         phoning us on 8692-9949

·         sending a complaint in writing to PO Box 7 Doreen, 3754

·         submitting a complaint using the online form below

·         in person at our head office 605 Yan Yean Road Yarrambat 3091


You can submit your complaint anonymously if you wish.

Complaint Form

Thanks for your feedback. If you have requested to be contacted about this feedback, we will respond to you within 14 days.

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