About Us

Mission Statement

United Minds Community Services delivers a

unique and comprehensive psychology support service.  Our mission is to:

  • To provide a comprehensive mental health service to the local community

  • To help people access individual and group support regardless of their financial circumstances

  • To help bring people and communities together to prevent and/or improve mental health

  • To extend traditional psychology by considering social contributors to mental health 

Our History

United Minds is a Not-For-Profit charity founded by Managing Director, Melissa Duckmanton, in 2013 as a community based bulk billing psychology service. The purpose of the service was to bridge the gap in access to mental health support by removing the financial burden of psychological support.  With postgraduate training in community psychology, our founding director worked hard to grow our traditional psychology service and our community service program, building a unique and comprehensive psychology support service. Today, we offer the local community comprehensive psychology clinic which offers both counselling and psychological assessment. Our charity division the Community Service Program (CSP) provides financial and material aid, runs a food bank and provides food hampers to those in need. The CSP also allows our mental health team to extend support outside of the therapy room by providing financial and material aid support for registered clients top support a positive mental health. 


Our Services

Psychological Therapy


We have a diverse team of experiences and skilled psychologists.  To find out more about how we can help, click here.



We have an experienced counsellor on our team offering both individual counselling and relationship counselling. Please click here find out more about our counsellor, Bree.

Psychological Assessments


United Minds offers a range of psychological assessments for children, adolescents and adults.

Student Clinic

United Minds operates a student clinic which offers a low cost psychology counselling and assessment service with heavily supervised provisional psychologists.

Remote and Rural Support


People in eligible remote and rural locations can access bulk billed support with one of our qualified psychologists with a Mental Health Care Treatment Plan referral from their GP. 

Bulk billing, concession and pro bono counselling


Eligible community members may be able to access our limited bulk billing service, concession service and in some cases, pro bono support.  

Opportunity Shop


United Minds runs an in-house opportunity shop which is managed by our CSP coordinator Tracey.  To learn more about this service, please click here.

Financial & Material Aid, food bank and hampers

Our CSP offers financial and material aid, access to foodbank items and food hampers to eligible community members. To read more about what we do, click here.



Years serving the community


Psychology Sessions Offered in 2020


Bulk Billed Sessions and Probono Sessions in 2020


People helped with financial/material aid, foodbank items and/or hampers

Support Group

Help Support Us

United Minds does not receive any government funding for our CSP services.  Our profits from our psychology clinic help fund the vital work we are doing within the community through our CSP.  Any donations we receive are put towards our CSP to help fund our services such as food bank, financial and material aid, pro bono counselling and bulk billed sessions.  


Contact Us

Our Address


605 Yan Yean Rd 




2/20 Yellow Brick Rd



* we also use community rooms at Jindi Community Centre (Mernda)

Postal Address

PO Box 7 Doreen 3754

Opening Hours

Office Hours

Monday - Friday 8:30am-5:00pm

Appointment Hours

Monday – Friday  9AM – 7PM

Saturday    9AM – 2PM

Strictly by appointment only